Developing Capabilities to Use Information Strategically.

Author List: Johnston, H. Russell; Carrico, Shelley R.;
MIS Quarterly, 1988, Volume 12, Issue 1, Page 37-48.
Efforts to deploy information technology for competitive advantage in eleven industries are evaluated through a field study. Findings are based on analysis of interviews with senior executives of a major competitor in each industry. Findings indicate that competitive advantage depends on the interaction between industry conditions and internal capability to identify and exploit opportunities. Internal capabilities and conditions and the processes that created these capabilities are defined and described. A brief review of the value added chain model from economics is included based on the authors' conclusion that this model is useful both for understanding the experience of companies in the study and as a guide in searching for opportunities.
Keywords: Competitive advantage; information value added; inter-organizational systems; IS capability; line/IS integration; organization and personnel development; strategic systems
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List of Topics

#36 0.173 competitive advantage strategic systems information sustainable sustainability dynamic opportunities capabilities environments environmental turbulence turbulent dynamics key quest create sustained ability
#143 0.147 value business benefits technology based economic creation related intangible cocreation assessing financial improved key economics assess question created create understanding
#59 0.146 capabilities capability firm firms performance resources business information technology firm's resource-based competitive it-enabled view study value infrastructure results organizational model
#82 0.119 case study studies paper use research analysis interpretive identify qualitative approach understanding critical development managerial elements exploring points positivist presents
#240 0.106 systems information management development presented function article discussed model personnel general organization described presents finally computer-based role examined functional components
#123 0.075 information strategy strategic technology management systems competitive executives role cio chief senior executive cios sis support organization officer position ceos