Author List: Delone, William H.;
MIS Quarterly, 1988, Volume 12, Issue 1, Page 51-61.
This field study investigates the factors that affect the successful use of computer-based information systems (CBIS) by small business. The 93 manufacturing firms surveyed had fewer than 300 employees, less than $30 million in annual sales revenues, and had been using computers for at least three months. The principal findings showed that chief executive knowledge of computers and involvement in computerization leads to more successful computer use in small manufacturing firms. The use of on-site computers also has a positive effect on computer success.
Keywords: computer usage; IS success; Small business
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List of Topics

#192 0.214 small business businesses firms external firm's growth size level expertise used high major environment lack resources companies internally factors internal
#153 0.174 usage use self-efficacy social factors individual findings influence organizations beliefs individuals support anxiety technology workplace key outcome behavior contextual longitudinal
#198 0.171 factors success information critical management implementation study factor successful systems support quality variables related results key model csf importance determinants
#85 0.145 executive information article systems presents eis executives overview computer-based scanning discusses investigation support empirical robert executive's keys richard managerial chief
#182 0.137 percent sales average economic growth increasing total using number million percentage evidence analyze approximately does business flow annual book daily
#173 0.096 effect impact affect results positive effects direct findings influence important positively model data suggest test factors negative affects significant relationship