Price and Value of Decision Support Systems.

Author List: Pieptea, Dan R.; Anderson, Evan;
MIS Quarterly, 1987, Volume 11, Issue 4, Page 515-528.
A two-dimensional framework for Decision Support Systems (DSS) cost-benefit analysis is proposed. One dimension reflects the degree to which the supported decision is structured, the level of managerial activity, the level of uncertainty and the source of information used, while the second dimension classifies DSS based on the phase of the supported decision according to Simon's model for the decision-making process. The review of the current literature reconciles some of the contradictory findings in the DSS cost-benefit literature, and shows that the adequacy of the valuation method depends on the attributes of the system. The main DSS valuation issues are identified, and the paper discusses the potential gap between price (determined by estimated costs or the market) and the value (which is subjective). The magnitude of this gap is found to be correlated with the extent to which the supported decisions are structured.
Keywords: cost- benefit analysis; Decision support systems; pricing; selection; valuation
Algorithm:

List of Topics

#113 0.219 support decision dss systems guidance process making environments decisional users features capabilities provide decision-making user paper findings systems.decision components computer-based
#17 0.197 empirical model relationships causal framework theoretical construct results models terms paper relationship based argue proposed literature issues assumptions provide suggest
#292 0.130 information research literature systems framework review paper theoretical based potential future implications practice discussed current concept propositions findings provided extant
#62 0.093 price buyers sellers pricing market prices seller offer goods profits buyer two-sided preferences purchase intermediary traditional marketplace decisions intermediaries selling