A Framework for Office Automation.

Author List: McLeod Jr., Raymond; Jones, Jack William;

MIS Quarterly, 1987, Volume 11, Issue 1, Page 87-104.

Much attention currently is being aimed at office automation. Proponents are recognizing its potential value to the manager as an information source, in addition to its initial focus on improved clerical operations. However, proponents are recommending office automation as an information system without citing any basis, theoretical or empirical, for their claims. The authors construct a theoretical framework that may be useful to the manager, or the system designer, in channeling office automation efforts in the right direction. The framework is based on Henry Mintzberg's concept of managerial roles, and is presented in the context of data gathered from five senior executives.

Keywords: decision support; framework; Office automation; theory

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List of Topics

#299	0.330	office document documents retrieval automation word concept clustering text based automated created individual functions major approach operations prototype identify report
#17	0.231	empirical model relationships causal framework theoretical construct results models terms paper relationship based argue proposed literature issues assumptions provide suggest
#88	0.074	managers managerial manager decisions study middle use important manager's appropriate importance context organizations indicate field experience management major organizational results
#126	0.065	data database administration important dictionary organizations activities record increasingly method collection records considered perturbation requirements special level efforts administrators analyzed
#143	0.052	value business benefits technology based economic creation related intangible cocreation assessing financial improved key economics assess question created create understanding