Toward Intelligent Decision Support Systems: An Artificially Intelligent Statistician.

Author List: Remus, William E.; Kottemann, Jeffrey E.;
MIS Quarterly, 1986, Volume 10, Issue 4, Page 403-418.
There are three important considerations in DSS development. (1) Decision making involves both primary and secondary processes, where secondary processes concern selecting appropriate decision making tools, approaches, and information. (2) In making decisions, humans are subject to numerous cognitive limitations. (3) In order for end users to develop DSS, sophisticated, problem-oriented DSS generators must replace technically demanding DSS tools. These three considerations can be effectively addressed by including expert system components in DSS. An expert DSS for statistical analysis is proposed and used as an illustration. Decision making scenarios are used to indicate the potential of such a system. In particular, it appears that an expert DSS can provide support for both primary and secondary decision making and help ameliorate human cognitive limitations.
Keywords: artificial intelligence; cognitive blases; decision support systems; Expert systems
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#113 0.242 support decision dss systems guidance process making environments decisional users features capabilities provide decision-making user paper findings systems.decision components computer-based
#8 0.208 decision making decisions decision-making makers use quality improve performance managers process better results time managerial task significantly help indicate maker
#125 0.125 framework model used conceptual proposed given particular general concept frameworks literature developed develop providing paper developing guidelines concepts appropriate set
#27 0.116 secondary use primary data outcomes objective ways analysis range addresses development purpose budget past outcome wide direct generating occurs desired
#129 0.109 expert systems knowledge knowledge-based human intelligent experts paper problem acquisition base used expertise intelligence domain inductive rules machine artificial task