Factors Influencing the Use of DP Chargeback Information.

Author List: Bergeron, François;
MIS Quarterly, 1986, Volume 10, Issue 3, Page 225-237.
A field survey was conducted to study the factors associated with the use of data processing chargeback information in organizations. The aim of this research was to identify the organizational and budgetary characteristics associated with how the output of a chargeback system is used by user-managers to control their data processing costs. It was found that involvement in budget preparation, accountability for meeting the data processing budget, and cost variability of the charges were the most important factors to consider when designing data processing chargeback systems.
Keywords: Chargeback; chargeout; cost control
Algorithm:

List of Topics

#198 0.311 factors success information critical management implementation study factor successful systems support quality variables related results key model csf importance determinants
#170 0.158 information processing needs based lead make exchange situation examined ownership analytical improved situations changes informational examine developed receive perceptions facilitates
#6 0.148 data used develop multiple approaches collection based research classes aspect single literature profiles means crowd collected trend accuracy databases accurate
#214 0.115 resource resources allocation chargeback manager effectiveness problem firms case gap allocating diverse dependence just bridge cooperative criticality acquisition duplication extent
#151 0.099 costs cost switching reduce transaction increase benefits time economic production transactions savings reduction impact services reduced affect expected optimal associated